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   ----- Transcript of session follows -----
<audio@theedcuation.com>... Deferred: Operation timed out with mail.theedcuation.com.
Message could not be delivered for 5 days
Message will be deleted from queue

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   ----- Transcript of session follows -----
... while talking to ismtp.livebooks.everyone.net.:
>>> DATA
<<< 550 Recipient Rejected: No account by that name here
550 5.1.1 <hcerny@jackjohnson.com>... User unknown
<<< 554 No valid recipients specified

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To: hcerny@jackjohnson.com
From: "audio@theedcuation.com" <audio@theedcuation.com>
Subject: Want to Silence Chronic Complainers, Office Bullies, & Button-Pushers?
Mime-Version: 1.0 
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Dear  Hans Cerny,

Just a reminder.  There are only a few days left to join us for this 
practical 60-minute Webinar Conference:

"Take Control of Your Most Difficult, Frustrating, & Aggravating Employees"
Thursday, March 3, 2011 - 1:00-2:00 p.m. ET

http://www.theedcuation.com/1HH/0/2/p4P4UQc/p5ZFG46Ui/p0e

Chronic complainers, bullies, and other problem personalities cause
conflict, frustration and aggravation.  How can you effectively deal
with these difficult employees before they crush productivity, destroy
morale, and push you and your team over the edge?  Join us for a 60-
minute webinar where you and your colleagues will discover how to:

**   Tackle the most difficult conversations with confidence
**   Prevent future problems by nipping bad behavior in the bud
**   Respond more productively when someone pushes your buttons
**   Anger management for supervisors: Handling yours & theirs


Your Expert Speaker: 

Larry Johnson is one of our highest rated presenters. He is recognized
as a leading expert in reducing turnover, increasing productivity and
boosting morale.

**   Since 1986, Larry Johnson has been president of a successful
     international management development firm
**   His clients include Harley-Davidson, the National Apartment   
     Association, the Royal College of Nursing, Southwest Airlines, 
     American Express, McDonald’s Corporation, Federal Express, the
     U.S. Bureau of Land Management, and the American Health Care 
     Association.
**   Larry has written more than 50 articles on the topics of 
     leadership, people management, customer service, and changing
     corporate culture. He is the co-author of Absolute Honesty: 
     Building A Corporate Culture That Values Straight Talk and 
     Rewards Integrity 

Earn HRCI Credit:
This program has been approved for 1 re-certification credit hour 
toward PHR and SPHR re-certification through the Human Resource 
Certification Institute (HRCI).

As a leader in fast-read, actionable advice on workplace issues, the
conference gives you the opportunity to add immediate impact to your 
HR efforts in a manner that is:

FAST - No wasted time here. Get right to the heart of the matter in a
1-hour block designed to easily fit into your busy schedule. 

CONVENIENT - No airlines. No travel. No time out of the office. 
Listen from the comfort and convenience of your desk. 

EASY - A telephone and computer with access to the Internet is all the 
equipment you need. Just dial in, punch-in your access code, then click 
the link to access the website and you're in. That's it. Follow along 
with the Webinar handouts provided in advance.

ACTIONABLE - Our conferences provide money-saving tactics you can
start using right when you hang up the phone.

IDEAL FOR MULTIPLE LISTENERS - Use a speakerphone and as many people 
as you want can listen in - at no extra cost to you. A projector is 
suggested for the video portion for multiple attendees. Many 
professionals use these sessions as a cost-effective, time-efficient
means of training supervisors, managers, and staff while reinforcing 
key issues in a fresh, new manner that they will remember and act on.
 
AFFORDABLE - Priced at $199, it is a fraction of the cost of travel 
And attendance fees for other high-priced conferences or seminars. 

** "Take Control of Your Most Difficult, Frustrating, & Aggravating Employees" **
** Live, 60-Minute Webinar Conference **
** Thursday, March 3, 2011 – 1:00-2:00 p.m. ET **


Register now for this exciting event by clicking the following link
Or calling 1-888-669-6067: 
http://www.theedcuation.com/1HH/0/2/p4P4UQc/p5ZFG46Ui/p0e

We hope you'll join us.

Sincerely,

Executive Education
P.O. Box 31
Devault, PA 19432 


P.S. If not satisfied, a full refund will be given from now until
7 days after the event.

If you do not wish to receive further notices about this conference or
future conferences, please click here:
http://www.theedcuation.com/1HH/34/2/p4P4UQc/p5ZFG46Ui/p0e

Please do not reply directly to this e-mail, as we are unable to
process it. We sent this using a "send only" address.

If registering by phone, please refer to your priority
code: 3613766

Contact ID#: -1979947706 



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